Existing Site Challenges in SERPA

While using the SERPA website, I faced a bunch of Challenges. Here is what I struggled with:-

Challenges

• Unclear Home Page
• Difficult to Navigation
• Not sure where to find the information you needed
• Not user-friendly / Poor User Experience
• Lack of Clear Call-to-Action
  

let's see the examples:-

1:- Unclear Home Page



2:- Difficult to Navigation