Needs Mapping

Let us pick two of the primary stakeholders. 

 From this list that most of you have shared, two stand out: volunteers and funders/donors 

 

 Let's look at volunteers. What information do you think they need from a website? 

 

 how to volunteer 

 information about programmes 

 what is the impact of the programme 

 getting in touch for more information 

 

 Now let's do the same exercise with funders/donors. 

 What is the information that they need from an organisation's website? 

 

 programmes 

 impact 

 details of the team