Needs Mapping

Let us pick two of the primary stakeholders.

From this list that most of you have shared, two stand out: volunteers and funders/donors

Let's look at volunteers. What information do you think they need from a website?

• how to volunteer
• information about programmes
• what is the impact of the programme
• getting in touch for more information

Now let's do the same exercise with funders/donors.

What is the information that they need from an organisation's website?

• programmes
• impact
• details of the team