# Chapter 1 | Stakeholders



# Find Your Audience

##### **<span style="font-size: 11pt; font-family: Nunito, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Why should an organisation be discoverable?</span>**

- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">to create awareness about your work among the general public</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">to be visible to funders</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">finding volunteers/new hires</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">information for government bodies</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">to be an authentic source of information and contact space for everyone, like researchers, policy makers, media</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">for some of you, it may be that you have products or services that need to be reached out to the public</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">telling your story the way it should be told | brand building</span>

<span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">[![stakeholders.png](https://wiki.aikyamfellows.org/uploads/images/gallery/2024-02/scaled-1680-/stakeholders.png)](https://wiki.aikyamfellows.org/uploads/images/gallery/2024-02/stakeholders.png)</span>

##### **<span style="font-size: 11pt; font-family: Nunito, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Who are the stakeholders?</span>**

- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">organisation staff</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">board</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">volunteers</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">vulnerable communities</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">field workers</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">funders</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">donors</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">govt departments/compliance</span>

# Power Mapping

We can now take a look at a power-impact when it comes to the stakeholders for the website. Which is essentially, the audience. We will figure out two things. Who has the most power in terms of deciding what goes on the website and how it looks? Who is most impacted by the information available there?

<div drawio-diagram="36"><img src="https://wiki.aikyamfellows.org/uploads/images/drawio/2024-02/drawing-6-1706780669.png" alt=""/></div>

# Needs Mapping

<span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Let us pick two of the primary stakeholders.</span>

<span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">From this list that most of you have shared, two stand out: volunteers and funders/donors</span>

<div drawio-diagram="35"><img src="https://wiki.aikyamfellows.org/uploads/images/drawio/2024-02/drawing-6-1706780570.png" alt=""/></div>

<span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Let's look at volunteers. What information do you think they need from a website?</span>

- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">how to volunteer</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">information about programmes</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">what is the impact of the programme</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">getting in touch for more information</span>

<span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Now let's do the same exercise with funders/donors.</span>

<span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">What is the information that they need from an organisation's website?</span>

- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">programmes</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">impact</span>
- <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">details of the team</span>

### <span style="font-size: 11pt; font-family: Nunito,sans-serif; color: #000000; background-color: transparent; font-weight: 500; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">  
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# Checklist

- [ ] Identify primary reason for having a website
- [ ] Identify all stakeholders
- [ ] Figure out key stakeholders
- [ ] Identify content that is important for key stakeholders